Help Desk Project Management
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Help desk and project management.
Help desk project management. The app has everything a powerful project management tool needs. Get in touch to request a demo sign up for a free training webinar or simply ask a question. Project management software and collaboration for teams. Sherpadesk is the all in one automated solution that combines all the tools you need to run your business and team more effectively.
A help desk custom tailored to you. Our web based help desk software application can be used not only to track support tickets from your customers but also to manage projects inside your helpdesk team. If you need immediate assistance you can connect with an agent directly via live chat. Turn every ticket and workflow into an effortless experience for your team.
Founded in 1998 entry software corporation has been leading the industry with service desk and project management software for manufacturing transportation healthcare municipalities service organizations and education. Notifications project statuses time tracking due dates etc. Get an integrated help desk solution within your easy project. Pmi beta bot and live chat are both available 24 hours a day.
Capture tickets by email. If it can t help it will escalate to a live agent for additional assistance. More about help desk features. Advanced features combine agile and traditional project management.
In the end customers don t care which tools you use they just want to know you re able to help them if and when they need it. Project management professional pmp. Helprace is a perfect help desk for project participants and managers that need to manage communication between each other. Ultimately making it easier for you to collaborate get answers to customer.
Our support staff is here to help. Additionally using action buttons you can easily assign tickets to workers using drag drop. Helpdesk ticketing analytics invoicing project management time tracking and easy billing. Help desk project management.
Help desk management system project objective. It is a web based software which has made the working procedure of organization much easy. Tickets can be submitted through e mail or directly into the system via the client s account and are stored in the help desk with defined sla pre paid hours etc.
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